SupriHub Technology LLC · Effective September 24, 2026 · Applies to the SupriHub Shield mobile app (iOS & Android)
SupriHub Technology LLC ("SupriHub," "we," "us," or "our") provides the SupriHub Shield mobile app ("Shield" or "the App"), which helps commercial drivers, rideshare drivers, and taxi drivers report citations, track cases, and manage a driver-protection membership. This policy explains what information Shield collects, how we use and share it, and the choices you have.
This policy applies specifically to the SupriHub Shield mobile app and its driver-protection membership service. It does not apply to other SupriHub products or services, which are covered by their own privacy policies.
When you create a Shield account and household, we collect the first name, last name, email address, phone number, and password you provide. If you add other drivers to your household, we collect the same information for each driver, plus their state, driver's license or CDL number, and the rideshare/taxi platforms they drive for, if applicable.
When you report a citation, we collect the violation type, the state and date of the citation, any notes you add, and a photo of the citation that you take or choose from your photo library. This information is used to open and track your case and, where applicable, connect you with a network attorney.
You may optionally add a profile photo, taken with your camera or chosen from your photo library.
Shield memberships are billed through Stripe, our payment processor. SupriHub never receives, sees, or stores your full card number or other card details — you enter payment information directly on Stripe's own secure, hosted checkout page. We store only your subscription plan, billing cycle, payment status, and the transaction/customer identifiers Stripe assigns, which we need to manage your membership.
When you sign up, we send a one-time verification code to your phone (via our SMS provider, Twilio) or email to confirm you own that phone number or address.
If you turn on Face ID or fingerprint login, authentication happens entirely on your device using Apple's or Google's own operating-system biometric APIs. SupriHub never receives, stores, or transmits your fingerprint, face scan, or any other biometric data. The App only stores, on your device, a setting indicating you turned this feature on, and reuses your existing sign-in session once your device confirms it's you.
We send account, membership, and case-related emails and SMS messages (for example: your membership activation email and card, case status updates, and citation confirmation). We use a standard email delivery service and Twilio for SMS.
Like most apps, our servers automatically log standard technical information (such as IP address and timestamps) when you use the App, which we use for security, fraud prevention, and audit purposes.
We do not sell your personal information. We share information only as follows:
| Who | Why |
|---|---|
| Stripe | To process membership payments. Stripe receives your payment details directly; we do not. |
| Twilio | To deliver SMS verification codes and case-related text messages. |
| Our email delivery provider | To deliver account and membership emails. |
| Network attorneys | When you report a citation, relevant citation and contact details are shared with the attorney or firm your case is assigned to, so they can represent you. |
| Service providers | Companies that host our infrastructure and help us operate the App, bound by confidentiality and data-protection obligations. |
| Legal & safety | When required by law, subpoena, or court order, or to protect the rights, property, or safety of SupriHub, our users, or others. |
We keep your account and case information for as long as your account is active, and for a reasonable period afterward to satisfy legal, tax, dispute-resolution, and audit obligations (for example, records related to a citation case or a payment). Deleting your account deactivates it immediately and stops any further use of your data for active services, but we may retain certain records where we have a legal or legitimate business reason to do so, as described above.
If you are a California resident, you have the right to know what personal information we collect, request its deletion, and request correction of inaccurate information, as described above. SupriHub does not sell or share personal information for cross-context behavioral advertising, and has not done so in the preceding 12 months. You will not be discriminated against for exercising these rights. To exercise any of these rights, email support@suprihub.com.
We use industry-standard safeguards to protect your information, including encrypted connections (HTTPS/TLS) between the App and our servers, password hashing, and access controls limiting who at SupriHub can view your data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Shield is intended for licensed drivers and is not directed to, and should not be used by, anyone under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, contact us at support@suprihub.com and we will delete it.
Shield is intended for drivers in the United States, and your information is processed and stored in the United States.
We may update this policy from time to time. If we make material changes, we will notify you through the App or by email before the change takes effect. The "Effective" date above reflects the most recent revision.
Questions about this policy or your information can be directed to support@suprihub.com.
SupriHub Technology LLC